Kamis, 23 Desember 2010

| by Diposting oleh YoungBusinessMan

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Poor ticket sales system leaves fans angry

With one last match in Jakarta, soccer fans were once again let down by poor service when buying tickets for the 2010 AFF Suzuki Cup soccer final.

There has been high demand for tickets for the Dec. 29 second-leg fixture between Indonesia and Malaysia in Jakarta, but many fans ended up empty-handed after only the first day that tickets went on sale.

Thousands of fans had queued since Thursday morning for hours only to vent their anger at the ticket counters due to “slow service”.

“We’re protecting the ticket counter attendants,” Central Jakarta Police chief Sr. Comr. Hamidin was quoted as saying by Antara news agency.

The Jakarta Police said it would deploy more officers around the Bung Karno stadium, the venue where the national team will play in its fourth AFF Cup final.

Soccer fans complained about not being able to purchase tickets to the final although they had already left copies of their ID cards with the counter attendants as guarantees.

They also blamed Soccer Association of Indonesia (PSSI) chairman Nurdin Halid for the poor ticket sale management.

One of the fans, Irawan, said that he had waited in line since morning but failed to get any tickets. “All I got was a soaking from the rain,” he said. Another fan, Gunawan, complained that he had to go back and forth to the stadium to buy tickets. “Today is third time lucky for me,” he said, brandishing his ticket.

Another fan, Gatot, said the ticketing sales system allowed fans to choose between only buying two tickets priced at Rp 200,000 (US$22) each or four tickets priced at Rp 150,000 each.

“I didn’t make a choice because I wanted to buy five tickets,” he was quoted as saying by news portal kompas.com.

The poor ticketing management has become a rallying point for irate fans who experienced a similar
situation prior to the semifinal matches between Indonesia and the Philippines. For the Jakarta final, organizers are selling 76,871 tickets for between Rp 50,000 for class III bleachers to Rp 1 million for VVIP seats.

Ticket counters opened on Thursday while tickets for VIP and VVIP seats will be available through www.tiketsas.com starting Saturday.

It was a calmer situation in Kuala Lumpur as most soccer fans lined up comfortably for tickets to the first leg of the final, which kicks off Sunday at the Bukit Jalil Stadium.

Indonesian migrant worker Iman Suroto said he and his friends had no problems buying tickets at the Indonesian Embassy in Kuala Lumpur.

“We got regular seats as preference to VIP seats has been given to the PSSI and Youth and Sports Ministry,” Iman told The Jakarta Post.

Iman said he would bring his ID card in case local organizers required Indonesian supporters to show their passports to discourage gatecrashers.

National flag carrier Garuda Indonesia said in a press release that it would help sell tickets for the Kuala Lumpur game at its check-in counter at Jakarta’s Soekarno-Hatta International Airport.

“Passengers can buy the tickets after buying Garuda flight tickets,” Garuda official Ikhsan Rosan said in the release. He explained that Garuda bought 1,500 tickets for Indonesian supporters boarding the airline.

The PSSI has been criticized for the national team’s poor form in the past few years, but coach Alfred Riedl has managed to turn around a lackluster side.

Support for the team increased following their impressive performance in the group matches and has sparked hope among fans that the team would lift the coveted trophy for the first time.

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